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ShawnShield customer information

Privacy Policy

How ShawnShield handles information used to operate this store.

Effective October 1, 2026

Information We Collect

We collect information you provide when you order, create an account or contact us, including your name, email, telephone number, billing and delivery address, order details and correspondence. Our website and service providers may also process IP addresses, browser details and information needed for security and site operation.

How We Use Information

We use information to process purchases, deliver orders, provide customer support, manage returns, protect the website and meet applicable accounting and legal obligations. We use only the information reasonably needed for those purposes.

Orders and Accounts

Order and account information lets us provide purchase records, shipping updates and support. If you create an account, keep your credentials private. Do not send sensitive medical information when asking an order or product question.

Payments

Payments are processed by the payment services made available at checkout. Payment providers handle the payment information required for a transaction under their own privacy and security practices. We do not ask you to email full card numbers, security codes or account passwords.

Cookies

Essential cookies and similar storage support functions such as shopping sessions, cart contents, account access and website security. For more information, read our Cookie Policy.

Analytics

Technical information helps us understand whether the website is functioning correctly and prevent fraud or abuse. Optional analytics and tracking, where used, are subject to applicable notice and consent requirements.

Marketing

If you choose to receive marketing updates, we use your contact details for the updates you requested. You can withdraw consent through an unsubscribe option where provided or by emailing us. Order and service messages may still be sent as needed for a purchase.

Third Parties

We share necessary information with services that help process payments, fulfill deliveries, host and secure the website, or support store operations. We may also disclose information when required by law or to protect legitimate rights and security. We do not sell customer personal information.

Data Retention

We retain order and correspondence records for as long as reasonably needed for the relevant purpose, including accounting, legal obligations, fraud prevention and resolving disputes. We remove or restrict information when it is no longer required.

Customer Rights

Depending on applicable law, you may have rights to access, correct or delete personal information, or limit certain uses. Contact us to make a request. We may need to verify your identity and retain information required by law or for an unresolved transaction.

Security

We use reasonable measures to protect information and work with service providers for store operations. No internet transmission or storage method is completely risk-free. Keep your account credentials secure and tell us if you suspect unauthorized account use.

Children

This store is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us so we can review and remove it where appropriate.

Changes

We may update this policy to reflect changes in our practices or legal requirements. The effective date shown on this page identifies the current version.

Contact

For privacy requests, email contact@shawnshield.com or call +1 (662) 400-5425. Business address: 220 WEST MCCNUT DRIVE SCHLATER, MS 38952. Support: 24/7.