Shipping Policy
Delivery information for orders placed with ShawnShield.
Effective October 1, 2026
Processing Time
Orders are processed within 1 business day after payment is confirmed. Business days are Monday through Friday, excluding US public holidays. If we cannot meet the stated processing time, we will contact you with an updated estimate and your cancellation options.
Shipping Areas
We ship within the United States. Available delivery options are shown at checkout for your address. If a delivery address cannot be served, we will contact you and refund an order we cannot fulfill.
Shipping Methods
Orders are sent using a suitable standard shipping service. The available method and charge are shown before you place your order.
Delivery Estimates
Standard delivery is estimated at approximately 1 week after dispatch. Delivery dates are estimates and can be affected by carrier service, weather and public holidays.
Shipping Charges
Standard shipping is $5.95 for eligible orders below $20. Any applicable taxes and delivery charges are displayed at checkout before payment.
Free Shipping
Standard US shipping is free when the merchandise subtotal is $20 or more after discounts and before taxes. The qualifying shipping charge is shown at checkout.
Tracking
When tracking is available, shipping details are sent to the email address used at checkout. You can also use our Track Order page or contact support with your order number.
Delays
If your shipment is delayed, contact us so we can help review its status. If an order cannot be shipped within the promised processing period, we will provide a revised date and the option to cancel for a refund.
Incorrect Address
Check your shipping address before placing an order. Contact us immediately if you notice an error. We will try to update the address before dispatch. After dispatch, changes depend on the carrier. Costs caused by an incorrect address may be the customer’s responsibility.
Lost or Damaged Packages
Contact support if an order appears lost or arrives damaged. Keep the packaging and, where possible, provide photographs. We will review the carrier information and arrange an appropriate replacement or refund when the issue is confirmed.
Contact Information
Email contact@shawnshield.com or call +1 (662) 400-5425. Support is available 24/7. Business address: 220 WEST MCCNUT DRIVE SCHLATER, MS 38952.